Shipping Policy
Last Updated: [Insert Date, e.g., January 10, 2026]
This Shipping Policy outlines how ZenithPath Surf (“I,” “me,” “my”) handles the shipping and delivery of orders placed on . As an independent operator, I am committed to ensuring a transparent and reliable shipping experience for all customers.
1. Order Processing Time
After you place an order, I require time to prepare your item(s) for shipment.
Standard Order Processing: Orders are typically processed and handed off to the shipping carrier within 1-3 business days after payment is confirmed. This does not include weekends or holidays.
Orders are processed on business days (Monday through Friday, excluding U.S. national holidays).
2. Shipping Destinations & Carriers
Domestic Shipping: I primarily ship within the continental United States.
International Shipping: Currently, I do not offer international shipping outside of the United States.
Shipping Carriers: I partner with reliable carriers such as USPS, UPS, and FedEx based on the destination, package size, and cost-effectiveness to ensure your order arrives safely .
3. Shipping Costs and Methods
Shipping costs are calculated based on the selected shipping method, the destination address, and the weight/dimensions of your order.
Cost Calculation: The exact shipping cost will be calculated and displayed at checkout before you complete your purchase .
Free Shipping: I may offer free standard shipping on orders that meet a specific promotional threshold. Any such offer will be clearly stated on the website.
Shipping Methods: Available options (e.g., Standard, Expedited) and their estimated delivery times will be shown during checkout.
4. Estimated Delivery Times
Domestic Estimates: Once shipped, orders within the continental U.S. typically arrive within 3-10 business days, depending on the selected shipping method and destination.
Please note that these are estimates provided by the carriers and are not guaranteed. Shipping delays can occasionally occur due to factors beyond my control, such as carrier issues, weather, or customs hold-ups for international orders .
5. Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your package’s journey. You can use this number on the carrier’s website for real-time updates.
6. Shipping for Returns & Exchanges
My priority is your satisfaction. Please see my Return & Refund Policy for full details, but here is the general guideline for shipping responsibilities:
Due to My Error: If you receive a damaged, defective, or incorrect item, I will cover the cost of return shipping and the shipment of the replacement.
Customer-Initiated Returns/Exchanges: For returns or exchanges not due to an error on my part (e.g., change of mind), the customer is responsible for the return shipping costs. The cost to ship the replacement item will be covered by me for exchanges .
7. Customs, Duties, and Import Taxes
This policy is currently not applicable as I do not ship internationally. Should this change in the future, the policy will be updated to state that for international orders, any applicable customs duties, taxes, or fees are the sole responsibility of the customer .
8. Risk of Loss
All items ship from my location in Ohio. The risk of loss and title for the products pass to you upon my delivery of the items to the shipping carrier.
9. Contact Information
If you have any questions about your order’s shipping status or this policy, please contact me at:
Email: support@zenithpath.surf
Phone: +1 507-997-6676
Address: 1055 Dillon Rd, Zanesville, OH 43701
10. Policy Updates
I reserve the right to update this Shipping Policy at any time. The most current version will always be posted on this page with the updated “Last Updated” date.
Thank you for supporting my small business!
